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Section: Frelance writers, guides, journalists, moderators resumes
Specialization: Technical writer/market analyst
Age: 30 years
Sex: Female
Foreign languages: English
Wages: negotiable
Contact info:
First, Last name: Olga Osterman
Phone: +380 68 118 3262
E-mail: kokaba@gmail.com
Full description:
Experiance:
2 years
1. Making market research of CMS products.
2. Making presentations of CMS product functionality upgrade. Approving new features design/specifications with the design team and headquarters.
3. Writing requirements/functional specifications for CMS product releases, user guides.
4. Creating tech doc department. Planning work of department.
5. Supervising tech writing teams in different countries.
6. Creating processes for interaction of outsourcing company with headquarters.
7. Creating scope documents, sitemaps, delivery documentation for projects (sites).
8. Analyzing market needs, making different types of analysis of existing customer functionalities, specifying functional upgrades, making recommendations.
9. Managing competence centre solution repository for projects.
1 year
1. Writing Installation setup guides, Customization guides, other software documentation.
Majoring in writing documentation for integration modules and packages (middleware) for ERP, PBS systems (for example MS CRM, Navision) and systems of large groups of EU banks. Windows based Middleware.
2 years
1. Making Websites analysis (Competitive analysis – client market research, recommendations what should client site contain on the functional level; Progress analysis using the Web Trends system – comparison of the site indexes before and after implementation new features/upgrades), Site maps focused at e-stores – for developing new sites.)
2. Managing content of web sites.
3. Writing functional specification, user guides, administrator guides.
2 years
1. Writing educational programs for Marketing, Management, Finance departments.
2. Training.
Software
MS Office (Front Page, Visio, Excel, MS Project), Adobe Photoshop, Acrobat Reader, Power Point, DOC2CHM, CHM2WEB
Personal Qualities
Analytical, communicative.
Portfolio
Can be presented on request
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